From market research and brand identity, to ads management and daily operations — everything in one place, with real, measurable results.
Sectors We've Worked In
We handle every stage of your e-commerce business — from the initial idea all the way to Gulf market expansion.
E-commerce in Egypt is growing rapidly, yet many stores fail in their first year — not because the product is bad, but because there's no integrated strategy behind them. Building a successful store requires much more than a beautiful website.
Every service we offer is designed to complement the others — from the moment the idea sparks until you start your Gulf expansion. The scope and responsibilities of each service are agreed based on your store's stage.
The most important step before you spend a single dollar — we make sure a real opportunity exists.
We conduct a comprehensive analysis of actual demand for your products, identify your competitors and understand their strategies, and uncover market gaps you can capitalize on. Our primary goal is to confirm real demand before any investment.
A store without a clear identity struggles to build customer trust and drive conversions.
We design a professional logo and complete visual identity — colors, typography, brand voice, and packaging. We build your social media presence in a unified way that makes your brand look professional and consistent from the very first impression.
Not every product sells — proper testing saves you from costly mistakes and wasted budget.
We run small-scale real tests using pilot ads and actual customer samples to measure genuine demand and collect direct feedback — before you invest in large inventory or a big campaign. We determine what sells and why.
A complete, professional store built to sell — not just a generic template with no soul.
We build your store on the right platform (Shopify, WooCommerce, Salla, Zid) with high-converting landing pages, payment gateway integration, shipping integration, and all tracking & pixel setup done correctly from day one. We also add Upsell and Cross-sell systems to increase average order value.
Ads that generate real sales — not just likes and followers with no commercial value.
We build a complete, customized marketing strategy for your business and run ad campaigns on Facebook, Instagram, Google, and TikTok. We monitor numbers daily and continuously optimize to ensure the best possible ROAS and lowest customer acquisition cost.
Consistent, quality content builds trust before the customer makes a buying decision.
We create a complete monthly content plan including designs, videos, reels, and engaging posts. We handle professional product photography that captures attention and drives purchase decisions. We also write persuasive product descriptions that improve SEO and boost conversion rates.
When orders increase, operations management becomes the real difference between success and chaos.
We handle order confirmation by phone and WhatsApp messages, and track shipping from the moment of pickup until delivery to the customer. We professionally handle complaints and returns to protect your store's reputation, and conduct post-delivery follow-ups to increase repeat purchase rates.
Many orders don't necessarily mean profit — you need to know your numbers precisely.
We analyze the cost of every order (CAC, COGS, Gross Margin) and show you exactly where your money goes and where real profit lies. We build a proper pricing strategy and create financial forecasts for coming months, all based on real data.
A trained team is what allows your business to run without you being involved in every detail.
We design customized training programs for your team covering store management and customer service. We provide periodic performance reports for each team member and help you build a clear organizational structure that allows scaling without chaos.
We don't hand over and disappear — we stay as real partners throughout the journey.
We conduct a comprehensive analysis of your entire business across all dimensions — marketing, operations, financial, and technical — and provide clear, immediately actionable recommendations. Not theoretical consulting on paper, but real practical support that oversees execution and monitors results.
We don't throw random services at you — we follow a fully managed methodology so you always know what's happening at every step.
We start with a deep analysis of the market, competitors, and target customer behavior. The goal is to confirm a real opportunity exists and identify the best products before you spend a single dollar.
We build a strong, distinctive brand personality that stands out in the market and builds customer trust from the very first interaction — logo, visual identity, and a unified communication style across all platforms.
We run a real small-scale test to measure actual demand and gather feedback from real customers — identifying what sells and why, before the big investment.
A professional store with high-converting landing pages, payment and shipping integration, and all tracking and automation set up correctly from day one — not patched up later.
Precisely managed paid ads, consistent daily content, and comprehensive operations management. We monitor numbers daily and continuously optimize to ensure the best possible ROAS.
Once the foundation is solid, we scale intelligently — expanding within Egypt and beyond into Gulf markets, with a trained team capable of running the business independently.
Not all e-commerce agencies are equal — here's what genuinely sets us apart.
Agree on the services, responsibilities and measures that fit your store before starting work.
We work with clients across all of Egypt — Cairo, Alexandria, Mansoura, Giza — we deeply understand Egyptian consumer behavior, shipping challenges in every governorate, and local payment methods.
You talk directly to the person working on your store — not a sales rep. Clear weekly reports and instant WhatsApp communication every working day.
Everything is measured clearly — ROAS, Conversion Rate, CAC, AOV. A clear weekly report with real numbers and decisions based on them — not empty talk.
Our pricing is based on actual delivered orders — meaning our interests are directly tied to your success. The more you sell, the more we earn.
We review the target market, payment, shipping and storage requirements before agreeing on an expansion plan.
Our fees are based on real delivered orders — the more your business grows, the lower the per-order cost.
* Delivery = an order that is confirmed and successfully delivered to the customer without return — you only pay for actual success
Instead of paying fixed monthly fees regardless of results, you only pay for each order that actually reached the customer. This means our interests are directly aligned with yours — the more you sell, the more we earn. We have no incentive to inflate numbers.
Pricing depends on your actual monthly sales volume. As sales grow, the per-order cost decreases. For stores exceeding $150K/month, we negotiate a custom contract with better terms for all parties.
The Egyptian market is great for starting out, but if you're ready for the next level, Gulf markets — Saudi Arabia, UAE, and Kuwait — offer massive opportunities with significantly higher purchasing power.
We handle all stages of international expansion: market research in each country, adapting the marketing strategy, finding reliable shipping and storage partners, and managing local ad campaigns — through our partner network across the Gulf.
Learn More About Expansion →Every package can be customized to your actual needs — there's no one-size-fits-all solution.
Foundation Package
For new projects that want to be built correctly from day one and avoid costly beginner mistakes.
Market Domination
For existing stores looking to boost performance and grow sales sustainably, backed by real data.
Expansion
For serious brands that want to be #1 in their field and confidently enter new markets.
A clear brief helps define the right scope for your store.
Share the product category, target market and current store link.
Describe the issue you want to address and the services you need.
Agree on deliverables, responsibilities, budget and review milestones before work starts.
Orders, inventory, fulfillment, shipping, finance and integrations in one workspace, with a clearer workflow for your team.
Available modules vary by store setup and team access.
Standalone consulting for store launches, ads, profitability, operations and expansion. Explain your challenge and we will discuss scope and availability. This is separate from our free introductory service-discovery session. Consultation details are currently available in Arabic.
Free introductory session to understand your project and recommend Kun Online services — separate from specialist consulting.
E-commerce is the buying and selling of products and services online through digital stores and platforms. In Egypt, the market has reached billions of pounds annually and continues to grow as internet and smartphone usage increases.
If you have a product and want to reach more customers at lower cost, e-commerce is the way forward. But success requires experience, strategy, and correct execution from day one.
A specialized e-commerce agency like Kun Online handles every stage of building and running your online store — from idea to profitability and independence. It's not just about building a website — it's about building a complete, sustainable business.
The difference between a thriving store and a struggling one is having a specialized team that understands the local market, runs ads efficiently, and monitors operations daily.
Facebook, Google, and TikTok ads are the fuel that drives e-commerce sales. Without professional management, you can spend thousands of dollars and see weak results.
Professional ads management means precise targeting, compelling creatives, and continuous testing and optimization. At Kun Online, we work on a real ROAS — a clear return on every dollar you spend.
An Egyptian e-commerce agency like Kun Online understands local market challenges — Egyptian payment methods, shipping companies in every governorate, and Egyptian consumer behavior — far more deeply than foreign agencies.
We serve clients from Cairo, Alexandria, Mansoura, Tanta, Giza, and all Egyptian governorates, and help them expand into Gulf Arab markets with our established local partner network.